Privacy Policy

Introduction

This policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore, the way this website and Site Sound Ltd processes, stores and protects user data and information will also be detailed within this policy.

The website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with all UK national laws and requirements for user privacy.

Use of cookies

What are cookies?

Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

What do we use cookies for?

We may use cookies to remember personal settings you have chosen at our website. In no other context do we use cookies to collect information that identifies you personally. Most of the cookies we set are automatically deleted from your computer when you leave our website or shortly afterwards. We use anonymous session cookies (short-term cookies that disappear when you close your browser) to help you navigate the website and make the most of the features. This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. Should users wish to deny the use and saving of cookies from this website onto their computer’s hard drive, they should take necessary steps within their web browser’s security settings to block all cookies from this website and its external serving vendors. By using our web site you consent to the collection and use of this information by Site Sound Ltd.

Personal informations

Whilst using our website, software applications or services, you may be required to provide personal information (name, address, email, account details, etc.). We will use this information to administer our website, applications, client databases and marketing material. We will ensure that all personal information supplied is held securely in accordance with the Data Protection Act 1998. Further, by providing telephone, fax and email details, you consent to [company name] contacting you using that method. You have the right at any time to request a copy of the personal information we hold on you. Should you wish to receive a copy of this, or would like to be removed from our database, please contact us at [email address].

Information collection and use

How do we collect information?

Site Sound Ltd collects information in two possible ways:

  • When you directly give it to us (“Directly Provided Data”)
When you sign up for contact via our site, purchase our products or communicate with us, you may choose to voluntarily give us certain information – for example, by filling in text boxes or completing registration forms. All this information requires a direct action by you at that time in order for us to receive it.

How long do we keep your data for?

If legally required or if it is reasonably necessary to meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our Terms and Conditions, we may also retain some of your information for a limited period of time as required, even after it is no longer needed to provide the Services to you.

Registration forms

Site Sound Ltd will not sell or rent your personally identifiable information, gathered as a result of filling out the site registration form, or speaking to us on the phone to anyone.

Choosing how we use your data

We understand that you trust us with your personal information and we are committed to ensuring you can manage the privacy and security of your personal information yourself. With respect to the information relating to you that ends up in our possession, and recognising that it is your choice to provide us with your personally identifiable information, we commit to giving you the ability to do all of the following:

  • You can verify the details you have submitted to Site Sound Ltd by contacting us via info@site-sound.co.uk or ringing in on 01732 461082. Our security procedures mean that we may request proof of identity before we reveal information, including your e-mail address and possibly your address.
  • We may retain archived copies of your information as required by law or for legitimate business purposes (including to help address fraud and spam).
  • You can always feel free to update us on your details at any point by contacting us on info@site-sound.co.uk.
  • You can unsubscribe from receiving marketing emails from us by clicking the “unsubscribe” link at the bottom of any email. Once you do this, you will no longer receive any emails from us.

Accessing your information

We want to make sure that any data we hold on you is up to date. So if you think your personal information is inaccurate, you can ask us to correct or remove it. Please note though that, if you have shared any information with others through social media channels, that information may remain visible. Under the Data Protection Act 1998 individuals have the right to know what information we hold on them. If you'd like a copy of some or all of your personal information, write to us at:
Site Sound Ltd
Unit 5 Wealden Place Business Park
Bradbourne Vale Road
Sevenoaks
TN13 3QQ
Please note, we are constantly reviewing how we process and protect data. Therefore, changes to our policy may occur at any time. We will endeavour to publicise any changes.

Regional Engineers

  • North East London
  • North London
  • East London
  • South East London
  • South West London
  • Kent
  • Surrey
  • Buckinghamshire

Contact Us

Head Office

Site Sound Ltd

Unit 5
Wealden Place Business Park
Sevenoaks
TN13 3QQ
Tel : 01732461082, Fax : 0871 900 4916
Out of hours : 07770 99 88 77
Email : info@site-sound.co.uk

Copyright © Site Sound Ltd. All rights reserved

SiteSound

UKAS-number

SiteSound

Site Sound Ltd is accredited by the United Kingdom Accreditation Service (UKAS) as a testing laboratory No. 4380. The scope of the accreditation is limited to provide Sound insulation testing, i.e. pre-completion testing for Building Regulations Approved Document E: 2003 and L1 Air tightness testing . All other services will be carried out to the same high standard but will not be UKAS accredited.